Shipping and Returns

The costs of shipping will be calculated on the basis of the size and the weight of the good by our system and indicated at the shopping basket before sending the order. Has the customer sent the order and the online-shop confirmed it, the ordered articles will be dispatched as soon as the full amount invoiced has been received. The online-shop will not take reservations. In case the product might not be available due to sellout the customer will be notified. Can the online-shop through no fault of one's own not able to dispatch the ordered product(s), he is allowed to cancel the transactions. In this case the payments have to be refunded immediatly. basically dispatches to all delivery adresses within Germany, the EU and Switzerland.
The delivery of the goods is made by the logistic service DHL.The customer will get an E-Mail with the number of the parcel when it`s handing over to DHL, so he can control the status of sending

The costs of shipping broken down as follows:

Within Germany:

Kompaktbrief bis 50gr                                         0,95 EUR
         1,55 EUR
         3,79 EUR
         7,49 EUR
         9,49 EUR
         16,49 EU

Within the European Union:

           1,70 EUR
Großbrief bis 500g (max. L+B+H = 90cm)            3,70 EUR
           9,00 EUR
          17,99 EUR
          22,99 EUR
          44,99 EUR

To Switzerland:

           16,00 EUR
          29,99 EUR
           35,99 EUR
           49,99 EUR
           55,99 EUR

Deliveries to Switzerland may apply additional duties, taxes and fees to the customer, which are made to the competent customs or tax authority.

If not confirmed by writing the online-shop will not be liable for compilance of date of delivery. In case of a significant delay the customer will be notified in time. Herefrom yielding legal claims of the customer remain inviolated.